Terms and Conditions

Last updated: October 2025

Welcome to Wellness Your Way Ltd. By using this website and its services, you agree to the following Terms and Conditions. Please read them carefully before engaging in any coaching or nutrition services, purchasing packages or downloading materials.

1. Services

Wellness Your Way Ltd provides wellness, nutrition and NLP coaching, mindset coaching and related digital resources. Coaching and nutrition services are delivered online or in person depending on client preference.

All coaching clients are required to review and sign a separate Coaching Agreement before services commence. This outlines the scope of work, confidentiality and client responsibilities.

2. Pricing

All fees for services are clearly outlined on the website and agreed upon prior to the start of any coaching program or consultation. Prices are in New Zealand dollars (NZD) and include GST. Prices may be updated from time to time.

3. Payment

Full payment or a deposit may be required before sessions or services begin. Payments can be made securely via credit card or online banking.
All downloadable and digital resources are virtual products only; no physical items will be shipped.

4. Refunds and Cancellations

Refunds are not available once services have been rendered except in cases where services cannot be completed due to reasons on our part (for example, illness or emergency).
Coaching sessions may be rescheduled with at least 24 hours’ notice. Missed or cancelled appointments with less than 24 hours’ notice may be forfeited at the discretion of Wellness Your Way Ltd.

5. Complimentary and Digital Resources

All complimentary or paid downloads offered through this website are virtual products only. Once downloaded, they cannot be returned, exchanged or refunded.
By downloading any resource, you acknowledge that these materials are for personal use only and may not be shared, resold or distributed without written permission.

6. Disclaimer

Wellness Your Way Ltd does not diagnose, treat or cure any medical conditions. Coaching and wellness services are for educational and lifestyle support purposes only and are not a substitute for professional medical advice or treatment.
Clients are responsible for consulting their healthcare provider before making any significant changes to diet, exercise or medication.

7. Privacy and Data Protection

Your personal information is handled in accordance with our Privacy Policy. Information shared during coaching sessions remains confidential except where required by law.

8. Intellectual Property

All website content, resources and materials provided by Wellness Your Way Ltd remain the intellectual property of Wellness Your Way Ltd. You may not copy, reproduce or distribute these materials without prior written consent.

Wellness Your Way® and the Wellness Your Way logo are registered trademarks of Wellness Your Way Ltd. Unauthorised use, reproduction or imitation of these trademarks in any form is strictly prohibited and may result in legal action.

9. Limitation of Liability

To the fullest extent permitted by law, Wellness Your Way Ltd shall not be liable for any direct, indirect, incidental or consequential damages arising from the use of this website, coaching services or digital resources.

10. Governing Law

These Terms and Conditions are governed by the laws of New Zealand. Any disputes will be subject to the exclusive jurisdiction of New Zealand courts